Contact Us and Frequently Asked Questions

Refer to the Frequently Asked Questions below to answer your query or to find appropriate contact information.

Otherwise, our customer services team is always happy to help answer any questions about the service at iflrhelpdesk@iflr.com or +44 (0) 20 7779 8703.


The Product

Why should I subscribe to IFLR?

IFLR delivers in-house counsel and private practice credible insight and accurate intelligence around three core practices areas:

Deal Analysis: Detailing the most interesting deals, why they matter, and the precedent they may be setting

Expert Opinion: Revealing how leading industry thinkers are interpreting, and applying, the law

Best Practice: Guiding readers through market pressure points, trends in negotiation tactics and practical deal documentation

What coverage can I expect from IFLR?

Our multi-faceted coverage – which includes long-form articles, special reports, industry surveys, conference recaps, rankings and multimedia – is global and encompasses:

Banking: Deal structures, loan market trends and the legal issues surrounding fintech

Corporate: Trend and deal analysis on M&A, funds and restructuring

Capital Markets: Structured finance, debt and equity trend and deal analysis

People & Culture: Q&As with leading figures, industry news, and in-depth ESG coverage

To stay abreast of the most pressing and actionable financial developments, sign up to our weekly newsletters sent directly to your inbox.

Who should subscribe to IFLR?

Law firms. Our extensive in-house focus enables lawyers to have commercial – not simply legal – conversations with their corporate customers, current and prospective.

In-house teams. Our unrivalled intelligence allows them to benchmark their strategies and outside counsel against their counterparts’.

Banks and other financial institutions. Our insight shows financial professionals how policies affect the market at large.

Universities. Our detailed analysis ensures institutions can understand commercial partners’ needs when bringing their ideas to reality

On what other platforms can I find IFLR content and commentary?

You can connect with IFLR on LinkedIn, Twitter, BrightTalk webinars, any podcast platform and on the IFLR Women in Business Law network

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Customer Services

Browse through the relevant tabs to find an answer to our most frequently asked questions.
Current subscribers
Website access
Payment
Expiration or cancellation
Missing Newsletters or Issues

When will my subscription start and finish?

This information can be found on your receipt. Alternatively, please contact your account manager Hussein hussein.shirwa@euromoneyplc.com or +44 (0) 20 7779 8626.

Who do I contact if I have a question about my subscription?

If you have any questions regarding your subscription please contact iflrhelpdesk@iflr.com or +44 (0) 20 7779 8703.

Please be sure to include your name and subscription number and ‘IFLR’ to allow us to quickly retrieve your subscription details.

Can I access articles on IFLR before subscribing?

Yes, simply activate your 30 day free trial. This allows you to access most articles with the exception of exclusive membership-only content. Our customer services team is always happy to help answer any questions about the service at iflrhelpdesk@iflr.comor +44 (0) 20 7779 8703.

Can I access my online subscription from more than one device?

Yes. You can use your subscription on multiple devices by using your login details, including username and password. If you do not currently have your login details please contact your account manager Hussein Shirva at hussein.shirwa@euromoneyplc.com or +44 (0) 20 7779 8626.

I’ve forgotten my password or username?

Your username will be the email address you signed up with. If you have forgotten your password, use the "Forgot Password?" link to request a password reset on the login form, or if you are logged in, you can visit "My Account" where there is the option to reset your password.

How much does the subscription cost?

Our subscription prices are bespoke and sold according to your team’s size and needs. For more information please get in touch with your account manager Hussein Shirwa hussein.shirwa@euromoneyplc.com or +44 (0) 20 7779 8626.

I am considering a subscription to IFLR for my team. Do you offer multi-user access subscription?

Yes, we have options that range from a single user to unlimited, global access. For more information contact head of subscriptions Hussein Shirwa at hussein.shirwa@legalmediagroup.com or +44 (0) 20 7779 8380

How can I pay for my subscription?

You may pay for your subscription by requesting an invoice be sent to your company. The invoice will state payment options, including details of cheque and bank transfers.

How do I confirm my expiry date?

This can be found on your receipt, which will state the period of your subscription. You will have received a written receipt by post after your payment has been processed. Alternatively, please contact customer services quoting your subscription number and the full name of the subscriber and we will be able to confirm this.

Will I be reminded before my subscription expires?

You will be reminded with emails when your account is due for renewal.

How do I cancel my subscription?

We require all cancellations to be submitted in writing. This can be via email to iflrhelpdesk@iflr.com

Please state the subscription number and name and address of subscriber. It would really help us to improve the quality of the IFLR experience if you could tell us why you are cancelling.

Why have I stopped receiving the e-mail newsletters?

Some newsletters are stopped by company firewalls and spam filters. Please check with your IT department about setting permissions for the newsletter and the @iflrmail.euromoneyplc.net domain.

Otherwise please contact your team at iflrhelpdesk@iflr.com or +44 (0) 20 7779 8703. Ensure your name is on the distribution list and check when the last newsletter was sent out.

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