UK financial ombudsman reform needed

Author: IFLR Correspondent | Published: 17 Oct 2018

A review of the UK ombudsman’s activities has highlighted areas for improvement, but also for change

Richard Lloyd was appointed by the board of the UK Financial Ombudsman Service (FOS) to examine the serious issues raised in Channel 4’s Dispatches television programme in March 2018 about the FOS. His remit was to consider:...